Q: What is your MOQ?

A: There is no minimum order quantity on lashes. Private-label items will require an MOQ. You can find the MOQ in the product description. 

Q: Can I choose my lashes to sample?

A: Yes, since there’s no MOQ on our lashes, simply purchase the lashes you want to sample. 

Q: Do you offer free samples?

A: Yes! However Free samples are selected by LFW and you are required to pay for shipping. 

Q: I want customized eyelash packaging but I don't see what I want on your site, Can I place a special order?

A: Yes, you can.  Send us an email at help@lashfanaticswholesale.com and we will send you the full catalog of packaging options.

Q: Are the quality of your lashes good?

A: Girl, are you serious right now? Of course, they are! Our lashes are cruelty-free and manufactured by hand. Which has resulted in us becoming a 5-star vendor.  We also have faux minks available for our vegan divas!

Q: How long do processing and shipping take?

A: In short, our processing time for lash-only wholesale orders can take up to 7 business working days (excluding holidays and weekends). Our working days are MONDAY-FRIDAY only.  For custom and private labeling orders (which includes lash boxes with no private labeling) our processing time is 14-28 business working days. Please refer to our Shipping Policy for more details.

Q: What is your return policy?

A: You have 24 hours from the date and time when you made your purchase to request a refund. If your order has already been shipped or delivered before your request, no refunds are allowed. After that timeframe, due to the nature of our products, all purchases are not exchangeable or eligible for return for ANY reason.  All sales are final.  Items are only replaced for manufactory defects or if the wrong item was received.  Please refer to our Return/Refund Policy for more details.